General FAQs

• *Services provided may vary by office location. Find a Venture Forthe office near you to learn more.

Venture Forthe is committed to providing you with the best possible customer service in the industry. We are a local, family-owned Licensed Home Care Services Agency. Our staff is available 24 hours a day, seven days a week, 365 days a year, including a Registered Nurse. We offer free in-home consultations and home safety evaluations at the start of your program and routinely thereafter based on the client’s needs. Furthermore, our caregivers and healthcare professionals are regularly supervised, provided with continuing education, and evaluated to ensure that Venture Forthe’s high service standards are met.

Venture Forthe was founded in Lewiston, NY in 1997.

Venture Forthe provides services throughout Alleghany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Cortland, Delaware, Erie, Genesee, Livingston, Monroe, Niagara, Onondaga, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, and Yates County.

• Case acceptance is determined by our staffing, please call our office (1-800-701-1233) to find out availability.

Our caregivers undergo thorough interviewing, testing, and screening prior to employment. This includes performance of multiple background checks, reference checks, license verifications when applicable, driver record screenings, and a formal orientation. All of our personal care aides are certified and complete bi-annual training to learn about relevant industry topics.

Additionally, caregivers are regularly supervised and evaluated by a Registered Nurse to help ensure that you or your loved one is receiving the attention they deserve. We are highly skilled and sensitive to the physical and emotional needs of each client.

Yes. You will always have the choice to decide who will care for you. Venture Forthe has a diverse selection of caregivers and we will ensure a compatible match is made.

Venture Forthe uses a variety of methods to ensure each client receives their services. A combination of electronic notes, spot checks, time sheets, and phone calls validate that services are completed.

The cost of services varies on a case-by-case basis. Payment options include Medicaid Funded Waivers, private insurance, and private pay. Please contact your local Venture Forthe office for more information.

Venture Forthe personnel are available to answer the phone 24 hours a day, seven days a week, 365 days a year, including holidays and weekends. An RN is also on-call 24 hours a day, seven days a week. Call 1-800-701-1233 with any questions or concerns you have.

Yes we offer 24-hour care.

Venture Forthe is committed to have all requests for service answered within 24 hours. One of our outreach coordinators will contact you to go over the services we offer and set up a time to meet to determine a plan of care that fits your needs. Depending on the services requested timing can vary but we will work with you every step of the way to make sure the process moves quickly and seamlessly.

Call us today or submit an online request! Our community outreach coordinators will work with you to develop a plan of care that meets your needs. To start the homecare process, we will come to your home, address your concerns, and answer any questions you may have. Contact us at 1-800-701-1233.

Most individuals would rather be home than in a healthcare facility. As long as they do not need constant supervision or intensive medical treatment, these individuals are usually happier and more comfortable in the familiar surroundings of their homes. In addition, home care is less costly than traditional, institutional care.